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As the corporate world moves towards more remote and connected environments, the prevalence of AI meeting assistants continues to surge. While we have reviewed a number of AI meeting assistants and transcription tools like Otter AI and Fireflies AI, we were a little curious about the recently launched Zoom AI Companion. This tool literally has everything you need for your team meeting, plus the powers of generative AI.
Launched initially as Zoom IQ, this AI assistant was rebranded as Zoom AI Companion (Possibly inspired by Microsoft Copilot). This tool brings AI capabilities across the Zoom platform using its own large language model (LLM), enhancing the team chats with real-time feedback and smart chapters.
So, if you’re here, the possibility is that you’re either just starting out with this tool or have some questions regarding it. No matter what the case is, we will clear all your doubts about this AI assistant through this detailed Zoom AI Companion Review 2024.
Table of Contents
Let’s get started, but before, here are the key market statistics on AI meeting assistants…
Zoom AI Companion is a Gen AI assistant that helps platform users create content like meeting agendas, session descriptions, and speaker bios. It's included for free with all paid Zoom accounts, making it a cost-effective alternative to Copilot Pro. However, it only works within the Zoom platform.
This isn't Zoom's first attempt at providing an AI assistant. You might remember tools like Zoom IQ from the past. But AI Companion is more than just a rebranded version of IQ. It's a full-fledged generative AI solution powered by large language models such as Llama 2, Open AI, and Anthropic. This "federated" approach is different from competitors like Google, who use their own proprietary models.
Although Zoom AI Companion is included in your paid Zoom plan, it's not enabled by default. You need to activate the features you want to use. We will explain how to do that shortly. But first, let's explore the Zoom Ai Companion features.
The features of Zoom AI Companion are probably the solid reason behind its immense popularity among businesses. If you’re still doubting its capabilities, these features will make you believe why it is the best AI meeting assistant out there.
Zoom AI Companion is a tool specifically designed for Zoom meetings. It helps teams transcribe conversations and agendas in real-time. It captures spoken words during meetings and converts them into text instantly using advanced speech recognition technology. This allows participants to follow along with written text on their screens.
The real-time transcription feature is highly accurate, ensuring the text closely matches the spoken words. The best part of using this tool is that it supports multiple languages, making it great for global teams. It can even detect different accents and dialects, providing accurate transcriptions.
Here's a quick summary of what Zoom AI Companion can do:
As per Zoom, this AI assistant is designed to be safe and secure for users. It takes privacy seriously and ensures that your data is handled responsibly. When you use Zoom AI Companion, your data, such as audio transcripts and chat messages, is used to provide the service.
However, Zoom does not use this data to train its AI models, which means your information stays private. Additionally, Zoom encrypts communication to keep your data secure.
It's important to remember that while AI tools are helpful, they are not perfect. Users should always review the AI-generated content to ensure accuracy and appropriateness. Zoom provides guidelines on how to use AI Companion safely and effectively.
Yes, Zoom AI Companion is free but for users with paid subscriptions. However, the service isn’t yet available on free plans. This means that if you use Zoom's paid services, you can use the AI Companion without paying anything extra.
Here’s a summary of the features each Zoom pricing plan offers:
Using Zoom AI Companion is easy and can make your Zoom experience much better. Here’s a simple guide to get you started:
First, you need to enable the AI Companion. Sign in to your Zoom account on the web portal. Go to the settings and find the AI Companion tab. Turn it on by clicking the toggle button.
During a Zoom meeting, you can use the AI Companion to help with various tasks. For example, it can summarize the meeting, so you don’t have to take notes. It can also answer questions in real-time without interrupting the meeting.
AI Companion can help you write emails and chat messages. It can suggest the right words and tone, making your communication more effective and saving you time.
If you have a lot of chat messages or missed a meeting, AI Companion can quickly summarize the important points for you. This helps you catch up without spending too much time.
Now that you know how Zoom AI Companion can support you throughout your workday, here’s how to start using it immediately. You can access the AI Companion features included with the paid services linked to your Zoom user account at no extra cost.
Follow these steps to activate it:
Like many other online meeting assistants, Zoom AI Companion has improved the functionality of its AI capabilities over time. As we have reviewed a number of AI meeting assistants, we had higher expectations from Zoom Companion. And believe us, it lived up to our expectations.
This AI tool is especially beneficial for organizations, helping them enhance the communication and collaboration of their teams. Its features, such as Automated Meeting Summaries, Conversational AI, and Whiteboard Idea Generator, are probably the platform's USP.
The only downside to Zoom AI Companion is its limitation to the Zoom platform only. Additionally, its availability to paid Zoom accounts may disappoint users who are just starting out with the platform.
Although Zoom AI Companion has all the power of artificial intelligence, it may still fall short of your specific requirements. In such a situation, we have compiled a list of some of the best Zoom AI Companion alternatives:
Website: https://fireflies.ai/
When you're juggling numerous meetings each week, Fireflies can help you streamline and organize them all. Its array of AI-powered features allows you to categorize meetings by topic, project, or team, making it easy to find the information you need when you need it.
The app transcribes everything said during the meeting, attributing the dialogue to the correct speaker once you've identified them in the app. After the meeting, it processes the transcription with several AI capabilities:
Website: https://otter.ai/
Otter.ai is a perfect Zoom AI Companion alternative designed to transcribe meetings, create live summaries, and generate action items. Connecting OtterPilot to your Google or Outlook calendars can automatically join your Zoom, Microsoft Teams, and Google Meet meetings. OtterPilot offers various plans, including a free version.
The app includes a built-in chatbot that allows you to interact with Otter and your team, providing instant responses about your meetings, content creation, and more. Otter AI uses advanced algorithms to ensure high transcription accuracy, converting audio recordings into text for a seamless transcription experience, enabling real-time review of meeting notes.
Otter AI is compatible with popular online conferencing platforms like Zoom, Microsoft Teams, and Google Meet. Additionally, the Otter mobile app for iOS and Android keeps you connected on the go.
Key AI features include:
Website: https://krisp.ai/
Krisp.ai is an advanced noise-canceling app that leverages advanced deep neural networks to remove background noise from real-time audio, significantly improving the quality of digital communication.
It is compatible with a wide range of communication platforms, making it an excellent choice for remote professionals, content creators, and anyone who needs clear audio in their conversations.
This tool is particularly beneficial for those working in noisy environments or places where maintaining a quiet setting is challenging.
AI-powered features of Krisp.ai include:
Website: https://meetgeek.ai/
MeetGeek is all-in-one meeting assistant that can be added to your video conferencing tools to capture, transcribe, and share key moments from your meetings with participants.
It effortlessly syncs with your calendar and automatically joins your Zoom, Google Meet, or Microsoft Teams sessions. Once the meeting concludes, it promptly generates and delivers meeting notes and summaries to your inbox.
AI-driven features of MeetGeek include:
Website: https://copilot.microsoft.com/
Microsoft Copilot is an AI assistant that is seamlessly integrated with Microsoft Teams. It can take notes during meetings, pinpoint action items, and create summaries. Additionally, Copilot can send follow-up emails to meeting participants, outlining the next steps and deadlines.
Copilot uses the Microsoft Prometheus model, which is based on OpenAI's GPT-4 large language model. This model has been fine-tuned using both supervised and reinforcement learning techniques.
Copilot's conversational style is similar to ChatGPT's, allowing it to cite sources, compose poems, generate songs, and communicate in various languages and dialects.
Key AI features include:
The Zoom AI Companion is a generative AI assistant integrated into the Zoom platform. It helps users by composing messages, summarizing chats and meetings, and providing real-time assistance during meetings. It is designed to enhance collaboration and productivity and is included at no extra cost with paid Zoom accounts.
The Zoom AI Companion is well-regarded for its ability to improve productivity. It offers features like real-time transcription, meeting summaries, and sentiment analysis. Users appreciate its ability to help them stay engaged in meetings without taking notes manually.
Yes, the AI Companion can take notes. It generates meeting summaries and captures key action items, allowing users to focus on the discussion rather than note-taking. This feature helps ensure that important details are not missed.
To use the Zoom AI Companion, you need to enable it in your Zoom settings. Once activated, it can assist with composing messages, summarizing meetings, and answering questions during meetings. You can access it through the AI Companion icon in Zoom Meetings or Team Chat.
The main difference between Zoom AI Companion vs CoPilot is in licensing and customization. Zoom AI Companion is included at no extra cost with paid Zoom accounts and has no complex licensing add-ons. In contrast, Microsoft Copilot offers various versions and customization options through Copilot Studio, but it comes with additional costs.
To turn off the Zoom AI Companion, go to the Zoom web portal, navigate to Account Management, then Account Settings. Under the AI Companion tab, you can disable features like Meeting Summary and AI Companion Questions by toggling them off.
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